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What We do

We don’t change how you operate — we add structure, visibility, and accountability to the parts process so uptime improves without adding headcount.

  • We centralize and manage all parts activity so nothing slips through the cracks.

    • Single intake point for parts requests

    • ETA and backorder tracking

    • Proactive follow-ups on delayed items

    • Escalation on downtime-critical parts

  • We make vendors accountable so your team doesn’t have to chase.

    • Consistent vendor communication

    • Pressure on stalled or missed ETAs

    • Alternate sourcing when available

    • Documentation of vendor performance

  • We navigate dealership systems and backorders on your behalf.

    • Direct interface with dealer parts departments

    • National backorder visibility

    • Substitution and workaround strategies

    • Escalation inside OEM networks

  • We help prevent repeat breakdowns before they happen.

    • Identification of repeat-failure components

    • Advisory stocking recommendations

    • Early warnings on upcoming failures

    • Reduced surprise downtime

  • We show what was avoided, not just what broke.

    • Parts delays prevented

    • Downtime risks identified

    • Vendor performance summary

    • Clear next-month watch items

our services

  • For fleets and repair shops who want complete visibility and control—without changing how they currently operate.

    What you get:

    • Centralized parts request system tied directly to vehicles and repair orders (ROs)

    • Real-time status tracking for every request (ordered, waiting on parts, received, etc.)

    • RO-level visibility for shops — see what parts are tied to each job

    • Fleet visibility into truck status — know if a unit is waiting on parts, in progress, or clear

    • PO tracking (use your own PO numbers or generate inside the system)

    • Internal team collaboration between techs, parts, and managers

    • Full history of parts, jobs, and activity by vehicle

    Why it matters:

    • Shops stay organized and accountable on every job

    • Fleets no longer have to chase updates—they can see exactly what’s happening with their trucks in real time

    • Everyone works off the same information, eliminating miscommunication and delays

    Best for:

    • Shops managing multiple jobs and customers

    • Fleets working with internal or external repair facilities

    • Teams that want structure, visibility, and better communication without outsourcing

  • You manage your parts. We step in when you need backup.

    Everything in Portal Access, PLUS:

    • Ability to escalate requests to Foundation

    • Vendor follow-up and expediting when needed

    • Support on hard-to-source or delayed parts

    • Additional accountability layer for critical jobs

    Best for:

    • Busy teams that occasionally need help

    • Fleets that want support without giving up control

  • Everything in Hybrid, PLUS:

    • We source and manage all parts requests

    • Vendor communication and negotiation

    • Order placement and tracking

    • Core tracking and recovery

    • Issue resolution (wrong parts, delays, shortages)

    • Full visibility without the workload

    Best for:

    • Fleets focused on uptime and efficiency

    • Operations looking to reduce internal workload

    • Teams that want a true parts partner

  • Keep Track of Inventory With Stock Updating From Parts Usage From Your Stock. Free with Hybrid or Full Support Services. $100 Extra Dolalrs For Portal Only Users

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Our Process

Logo for Fleet & Parts Assessment featuring a gear with a wrench inside, a truck, and a green checkmark.

  • We start by understanding how parts currently move through your operation.

    • Fleet size, unit types, and service model

    • Current vendors and dealerships

    • Common downtime and repeat-failure issues

    This allows us to align quickly without disrupting your workflow.

Illustration of two hands shaking, a gear with location markers, and a green check mark, with the text 'Vendor & Dealer Mapping'.

  • We map and prioritize the suppliers that matter most.

    • Primary and secondary vendors

    • Dealership and OEM touchpoints

    • Known bottlenecks and backorder risks

    This ensures the right pressure is applied in the right places.

Centerized intake setup icon with gear and funnel, green checkmark, and text.

  • We create a single, simple way for parts requests to flow.

    • Dedicated intake channel

    • Defined points of contact

    • Clear urgency levels for downtime vs routine needs

    No more scattered calls, texts, or missed follow-ups.

A gear icon with a building and antenna inside, accompanied by a green checkmark, and the text 'GO-LIVE: PARTS COMMAND CENTER' below.

  • Once live, we actively manage parts velocity.

    • Track ETAs and backorders

    • Follow up and escalate delayed items

    • Coordinate alternates when available

    • Keep your team informed without noise

    Your trucks move. We manage the chase.

Icon of a gear with a bar graph and upward arrow inside, accompanied by a green checkmark, with the text 'Ongoing Insights and Reporting' beneath.

  • Each month, we review what happened and what’s coming next.

    • Downtime avoided

    • Vendor performance insights

    • Failure pattern observations

    • Action items for the upcoming month

    This turns parts from a constant fire drill into a controlled system.

Past Project
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full support assessment

Interested in Foundation Fleet Services Acting As Your Fleets Own Parts Department With Full Parts Sourcing Follow Up And Organization? Fill out This Assessment And Let’s Get Started

Start Fleet assessment
Start Fleet assessment
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  • "The experience and knowledge the account managers have combined with their relationship with vendors helped my fleet uptime increase immensely "

    Former Customer

  • "A professional team that delivers on their promises."

    Former Customer

  • "Their attention to detail and commitment to quality truly stood out. We’ve already recommended them to others."

    Former Customer

A woman and a man shaking hands against a plain background, with the woman's face partially visible and the man wearing a light-colored shirt. 
Full Support Assessment

If You Are Interested in Foundation Fleet Services Becoming Your Parts Department For Your Fleet Please Fill Out This Assessment